HAWAII GUIDE 09

Hawaii Claims Handling & Insurance Bad Faith

Hawaii regulates insurer investigation, communication, coverage decisions and settlement conduct through statutes, regulations and common-law duties.

  • Preserve the claim chronology, requests, responses, offers and denials.
  • Separate coverage disputes from claims-handling conduct.
  • Identify what information the insurer had when each decision was made.
  • Review current Hawaii unfair-claims statutes, regulations and bad-faith authority.

Publication review note — September 17, 2026. Verify current HRS chapter 431 and controlling claims-handling authority before publication.