HAWAII GUIDE 09
Hawaii Claims Handling & Insurance Bad Faith
Hawaii regulates insurer investigation, communication, coverage decisions and settlement conduct through statutes, regulations and common-law duties.
- Preserve the claim chronology, requests, responses, offers and denials.
- Separate coverage disputes from claims-handling conduct.
- Identify what information the insurer had when each decision was made.
- Review current Hawaii unfair-claims statutes, regulations and bad-faith authority.
Publication review note — September 17, 2026. Verify current HRS chapter 431 and controlling claims-handling authority before publication.